In this course, you will learn to serve as a role model for the people who work for you, coordinate their work, resolve their conflicts, promote their growth and development, and motivate them to achieve superior performance.
Get the financial skills needed to advance your career. The purpose of this video series is to teach you the basics of understanding financial statements.
Budgeting is a critical communication tool. This course steps the student through a typical budgeting process in a step-by-step manner.
As a manager, you should also know the different ways in which your team can operate and how to improve its performance.
In today’s tech-reliant world, business writing is an important skill to maintain. Don’t make a bad impression due to poor writing.
After completing this course, you will understand, the importance of working in a harassment-free workplace, what constitutes sexual harassment, and the policy fundamentals.
This course offers detailed training on specific, proven techniques and strategies that will help you successfully start your professional career and achieve your goals.
Effective communication is a skill, and like any skill, with practice, you can improve. This course will provide you with the necessary knowledge, skills, and confidence to be an effective communicator.
This course provides a comprehensive guide to help managers make fully informed compensation decisions.
A customer complaint is the most valuable source of feedback you can receive to improve your business. Learn the principles of Complaint Handling with our expert series of training videos.
Resolving Conflicts at work is a course for preventing and resolving conflicts, miscommunications, and misunderstandings at work. The techniques taught reveal how the inevitable disputes and divisions in the workplace are actually opportunities for great
In this course, you will learn how to make that special connection between you and the customer and provide an elevated customer experience.
This course is a step-by-step guide to help you develop a customer-focused culture in your company, department, location or job.
This course can help you to improve your Customer Service. At the conclusion of this course, you should have: Gained an understanding of the 7 specific skills that can drastically improve your interactions with customers on a daily basis.
At the end of this course, you should understand the state of cybersecurity, the cybersecurity field's key influences and issues, and the fundamental security principles that underpin cybersecurity.
The lessons provided will help you gain a comprehensive understanding of the characteristics of an inclusive workplace, and a better understanding of unconscious bias.
At the conclusion of this course, you should have understood how motivation works in the context of needs, knowledge of how to increase your employees’ motivation.
Employees have quite a few legal rights which HR professionals must understand. At the conclusion of this course, you should have a good understanding of the many laws protecting employee rights.
The Introduction to Employment Law presents, in a simple, straightforward manner the basics HR professionals, employers, and small business owners need to know about their relationship with their employees to comply with the law.
In this course, you will learn how to make that special connection between you and the customer and provide an elevated customer experience.
This series of videos is an essential guide for business communication. It all comes down to communication. Become a more effective communicator today.
Regardless of what you are selling, if they do not trust you, they will not buy from you. Learn the basics of building a great rapport with your customers.
This course is a step-by-step guide to help you develop a customer-focused culture in your company, department, location or job. You'll receive actionable advice and proven tools you can utilize immediately.
This course teaches the key elements of Financial Statements including, the income statement, the balance sheet and cash flow, in a series of expert videos.
After completing this course you should be able to - describe the purpose and contents of the income statement, cash flow, and the balance sheet.
This series of videos provides an overview of food safety for the restaurant and food catering operation. The course introduces the student to the fundamental principles of allergens, contamination, and hygiene.
Mastering the skills outlined in this course positions a supervisor to reduce their own stress, increase the performance of their people, and have all of the right tools in their toolbox to build a top-performing and happy team.
After completing this course, you will understand: pro-actively fill the top of your sales funnel, quickly develop rapport and credibility with prospects, create a prospect, and new customer game plan.
You will learn the latest methods to change beliefs that support unhealthy habits and learn strategies to transform "unhealthy" beliefs into lifelong constructs of wellness.
Health and Well-Being offer insights to help you live a healthier and happier life.
No matter your customer type or size of your customer base, this course provides solid advice on best practices and everything it takes to treat your customers the way they want to be treated.
It is essential to have reliable sources of qualified applicants before you can actively begin the hiring process. At the conclusion of this course, you should know how to; recruit and hire the right person for the job.
This video series is packed with information and timely tips to guide you through the maze of issues facing HR in today's complex business environment.
Worried that your company’s employees might post trade secrets on Facebook, send a comprising email, or handle company data inappropriately? This series of videos provides a basic foundation for the secure handling of company information.
Be so good that they can't ignore you. This course can help you to improve your interview skills and make you stand out from the crowd.
Hiring effectively is the single greatest long-term contribution to your organization. Interview Training offers an essential guide for managers, team leaders, and HR professionals.
At the conclusion of this course, you should have gained Insight into the selection and hiring process and learned the basic elements of hiring success.
In this course, we’ll summarize various workplace hazards and the appropriate measures you should use to ensure the safety of yourself and your coworkers.
A human resource representative’s job is to care about ensuring an organization has a full staff capable of performing daily operations without undue strain.
This series of videos uses simple language, and clear insights to show why workers want unions and how to work with them.
One of the most important parts of Human Resource Management (HRM), is to know all the laws and applying them to all activities the Human Resources department handles.
At the conclusion of this course, you should understand the basic nature of organizational culture and the different methods for changing them.
The course is an essential framework, filled with proven insights, designed to empower teams to work together more effectively and achieve superior results.
Learn more about managing, controlling, and harnessing conflicts by taking this conflict management course. At the conclusion of this course, you should have - learned more about managing, controlling, and harnessing conflicts.
Learn how to build a successful marketing plan with the insights shared in our Marketing Toolkit. With it, you'll be able to map out your own sophisticated marketing plan and go from zero to marketing hero.
Learn how to conduct effective meetings with our expert video courses. This course offers tips to make your meetings easier to prepare for, more enjoyable to run, and more productive.
Learn all about PowerPoint with our expert-taught training videos. Watch a beginner, intermediate, or advanced PowerPoint how-to on designing compelling slide presentations.
Learn Microsoft Word fundamentals; how to write, edit, and design documents, format text, use spell check, perform mail merges, track changes, and more.
This video series will help leaders guide their people toward the kind of motivation that not only increases productivity and engagement but also gives them a profound sense of purpose and fulfillment.
At the conclusion of this course, you should learn to: generate more revenue, recognize and neutralize negotiation games, create equitable deals for both sides.
Get new employees off to a great start and help ensure that they integrate smoothly and effectively into their organization by understanding its policies.
Ultimately, this course is designed to provide you with the knowledge and confidence to effectively prevent and respond to any incidents of sexual harassment in your workplace.
At the conclusion of this course, you should have: a definition of onboarding, understand the implications of research into onboarding needs and methods, know how to put this research into best practices.
This state-of-the-art multi-phased guide to integrating new employees into an organization outlines the expectations for the effective integration of new employees.
Being likable will help you to influence people at all levels, and this course will help you to discover how to do that. At the conclusion of this course, you will learn the fundamentals to work effectively with others in your organization.
People usually want and need feedback about the quality of their work. Your ability to evaluate your employees objectively and constructively has a major impact on their success as well as yours.
Learn the key components of employee appraisals. How to effectively design, implement and manage an employee performance management system.
This course provides a compendium of lessons designed to make enhance your confidence and abilities to interact with others. Overcome your challenges and strive to succeed.
In this course, you will learn about the code of conduct policies. These codes deal with such issues as conflicts of interest, gifts, data privacy, protecting company data, and confidentiality. Other topics include drugs, alcohol, and social media use.
In this course, we will show you what makes goes into creating a great sales presentation, as well as what does not. We will explore the different types of sales presentations and when you should use them, as well as show you some techniques and tips.
All too often, the best intentions and most innovative ideas get lost in a poorly executed presentation. Presenting with Power is a series of video courses designed to help make you a better presenter.
Effective leaders use mind, heart, and spirit in their work, and this course is designed to guide and support leaders in their efforts.
In today’s workplace, employees are routinely expected to coordinate and manage projects. Learn the basics of Project Management and achieve the goals you have set for yourself.
Once you’ve decided what you want to do, it’s time to develop plans to get you from where you are now to where you want to be in the future.
Topics include how to keep projects on time, in the budget, and on target. Understand the six different stages of a project’s life and find out why project management is a bit like spinning plates.
From conjugating verbs to crafting sentences to developing your own style, this series of videos provides you with the tools and motivation to improve the way you communicate.
Learn all about Sales Prospecting with our expert video courses. This series of videos offers a proven formula for prospecting, developing, and closing deals.
This series of videos provides a basic understanding of the key aspects of working in a healthcare business.
This course provides a simple, practical, and effective solution to the single biggest problem in business today - unsuccessful hiring.
This course shares instructive, step-by-step guidelines on how to develop the style, spirit, and presence of a winning salesperson.
This course is the go-to reference for sales managers, sales trainers, sales coaches, and sales consultants who want to increase a sales force's productivity by using these proven techniques.
At the conclusion of this course you should have: learned to identify what sales techniques work for you and found out what areas are holding you back.
At the end of this course, the learner should understand: Define sexual harassment, Review reporting procedures, Review protection against retaliation, Understand how the law provides protection.
Our training suite of videos related to Discrimination and Harassment is an essential tool in any workplace that’s looking to build a culture of dignity, respect, and tolerance.
Developing and implementing a strategy is the central task of a leader. A good strategy is a specific and coherent response to - and approach for overcoming the obstacles to progress.
Stress can have a negative effect on every area of our lives including work, family and friends, partners, and our general health and happiness. Learn to Manage Stress in this series of training videos.
Learn the essential of employee selection including: Criteria Development, Resume Review, Interview Methods, Testing and Assessments, Selection Criteria, and Making the Offer.
Learn the how-to negotiate with this series of online videos. Good negotiation skills will have a dramatic impact on your life and your success.
At the conclusion of this course you should have: Understood how communication works, Learned how communication benefits businesses in general.
Designing and developing Training Programs is filled with practical information, best practices, and proven strategies. This course will help both new and experienced trainers design and develop training programs that achieve results.
Our course explores how companies can adopt policies that help them to interact with and service vulnerable customers in a considerate way.
Learn the basics of the law to avoid workplace discrimination.
This course lays out the practical, how-to safety steps that frontline supervisors, safety people, and workers can master.
